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Frequently asked questions

What payment methods do you accept?

We accept credit/debit card payments.

When will my order be processed?

The order is processed within 24/48 working hours.

How can I track my order?

To track your order, simply click on the three stripes at the top left, click on track your order and enter the tracking number you received via email.

  How can I return my order?

You can request a return within 7 days of receiving your order, simply send a message on whatsapp to the number +39 3925383351, writing the reason for the return and attaching a photo of the product and we will reply as soon as possible.

  How long does the return process take?

The return process can take 14 working days.